Please note: All sales are final and no refunds will be given. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
All items shipped have a tracking number. We are not responsible for lost or stolen packages. Please be sure to ship to a secure location so the item will arrive safely.
You will be responsible for paying for your own shipping costs for returning/exchanging your item. Items will not be sent until the returned/exchanged product is received. Shipping costs are non-refundable. If you receive a refund or store credit, the cost of return shipping will be deducted from your refund/store credit.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
When you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.